Consumers Credit Union’s (CCU's) Branch Apprenticeship Program

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Consumers Credit Union’s (CCU's) Branch Apprenticeship Program

By Karen Harris

5/18/2026

Consumers Credit Union’s (CCU's) Branch Apprenticeship Program offers paid experience while fully supporting you earning an associate degree. Apprentices can build a wonderful career in financial services while launching their college experience! This program helps build talent for our banking branches in southwestern Chicagoland. It's a great way to infuse the branch network with fresh talent and new ideas while helping individuals establish a career path, earn money, and get their associate degree covered 100%!!

We’re seeking recent high school graduates (including upcoming 2026 grads) and career changers who have not yet started—or have only completed minimal—college coursework.

Program Highlights

2-year paid apprenticeship (6 semesters, including summers)
Attend classes to complete your Associate of Applied Sciences in Business Administration Degree at Elgin Community College (ECC)
Start working July 2026; classes begin August 2026
Work 40 hours per week split between branch experience and college classes
Gain experience in customer service, teller operations, account opening, and sales
Work at our branches in Lake in the Hills, Carol Stream, or Elgin
Earn hourly pay + eligible for benefits, incentives, and an annual bonus opportunity
Tuition, books, and fees covered in full by CCU
Receive mentorship, development opportunities, and potential promotion to Sr. Branch Apprentice
Must maintain passing grades ‘C’ or higher and meet job performance expectations
Future career path opportunities include Assistant Branch Manager, Branch Manager, Lending, Sales, and more

Branch Apprentice Role Overview

This hybrid role combines responsibilities of a Concierge, Teller, and Personal Banker. You will:

Greet and assist members in person and through drive-up lanes
Support self-service ITM transactions
Perform teller tasks, resolve member service issues, perform account maintenance
Open consumer accounts accurately and efficiently
Identify and refer members to lending, mortgage, and wealth services
Recommend process improvements
Follow all compliance, audit, and operational standards

Requirements

High School diploma or equivalent
Age 18+ by July 1, 2026
1+ year of experience in retail, customer service, guest relations, sales, and cash handling
Ability to commit to a 40‑hour Monday–Friday schedule
Acceptance into ECC’s AAS program
Strong communication, multitasking, and teamwork skills
Intermediate computer skills (MS office, data entry, intranet/internet, email)
Desire to grow a career in banking/financial services

Compensation & Benefits

Starting wage is $19.00/hour. Position is eligible for incentives, an annual bonus opportunity, and merit increases.

Consumers Credit Union provides eligible employees an opportunity to participate in our medical (High Deductible, HMO and PPO), dental, vision, spending accounts, short-term disability, long-term disability, life insurance and other plans effective date of hire. You will be eligible to participate in the 401(k) savings plan at any time. You will be automatically enrolled in the pension plan following six months of employment and 1,000 hours of service and reaching age 20.

Learn more about our benefits at: https://www.myconsumers.org/about/what-we-do/careers